I’ve had just over a week to absorb all of the rich and eye-opening knowledge shared by thought leaders at the ATD International Conference and Expo in Denver, and I’m still filled with awe at how dramatically the talent development landscape is changing.
Business is evolving in a myriad of ways. At every level, companies are focusing on engagement, self-awareness, passion, purpose, authenticity, happiness, optimal health and values. And if you think this sounds fluffy or new-agey, think again. Brain science, emotions and equal access to leadership training were all on the minds of presenters throughout the show, and their ideas were grounded in research, hard facts and data. Here are a few highlights that stuck with me:
Getting “Social” Brain Chemicals to Flow
Simon Sinek, author of Start With Why and Leaders Eat Last, delivered an inspiring opening keynote to a standing-room only arena filled with 10,000 buzzing attendees. Simon shared his vision of “a world where nearly everyone wakes up inspired to go to work, feels safe and valued, and returns home fulfilled.” However, this vision is only possible in an environment that allows social chemicals serotonin and oxytocin (which make people happier and more cooperative) to easily flow.
Simon spoke about leaders’ obligation to create “safe” work environments in which leaders are not only taking charge, but are also taking care of the people in their charge. Conversely, a workplace focused on pointing out things people are doing wrong becomes rife with cynicism, paranoia and mistrust, and creates an environment that’s all about self-preservation. Organizations dedicated to safe work environments develop teams that are loyal and dedicated to the organization’s best interest.
Strong Leaders Show Vulnerability
The arena was just as packed and buzzing on day two at ATD. Research professor and bestselling author Brene Brown spoke about how brave leaders create courageous cultures. Drawing from her research on shame, vulnerability, and courage, Brene told us that in order for leaders to be successful, they must connect with their employees; and to truly connect with others, you must let yourself be vulnerable and even willing to fail. In fact, she says that without failure, there can be no innovation, and there is no learning. Vulnerability is a willingness to face uncertainty and take the risks necessary to do great work.
She shared a few “vulnerability myths” that are helpful to be aware of:
- Vulnerability is weakness
- I can opt out of it (I don’t need to be vulnerable to connect with others)
- Vulnerability is “letting it all hang out” (i.e. unfiltered self-disclosure)
- I can go it alone
Brilliant leader Britt Andreatta (Lynda.com; LinkedIn) told us outright: business is in the midst of a major evolution to a model that represents a “higher stage of consciousness,” which is at once more values-based, more productive and more effective. All three generations in the workforce want more meaning in work—across cultures there is a rise of passion and purpose, of authenticity and happiness. Referencing Laloux’s Reinventing Organizations and Kofman’s Conscious Business, she told us that in 25 years all companies will be following this model.
At a session on Emotional Intelligence 2.0, Travis Bradberry ended with three silver bullets to improve emotional intelligence:
- Get your stress under control
- Get enough sleep
- Eliminate caffeine (I know, that’s a hard one)
We are All Training to Be Leaders
Across the board, presenters spoke of a strong focus on leadership development. Why? Because today’s leaders are being held responsible for employee engagement. What’s more, the boss-subordinate dynamic is evolving. Individual contributors are expected to operate like managers. They are being given access to training previously reserved for leaders, including career coaching, lifestyle balance guidance, presentation skills and storytelling.
Long, Formal Training is Giving Way to Quicker Models
The younger workforce does everything digitally (no big surprise). But it’s fundamentally affecting how training works. Traditional lecture-style, week-long, in-person learning is a thing of the past. Today’s learning cultures focus more on interactive learning that engages participants, and informal learning such as virtual workshops, micro-learning, peer-to-peer coaching, social learning and effective performance support.
People Learn Best with Strong Visuals
This cannot be overstated: in a world where data is now everywhere, visual training is more important than ever. Presenters that support their ideas with relevant, eye-catching graphics and images will tap into emotion—and connect much better—with their audiences.
At TPC, we have seen many of these trends firsthand. Our most forward-thinking clients are embracing a more conscious approach to their missions, values, visions, leadership approaches and talent development efforts. These changes keep us on our toes, compelling our team to remain ahead of trends to continue providing the most innovative solutions to our clients.
About the Author
Melony Bravmann, VP of Marketing & Client Services, ensures The Presentation Company’s projects run smoothly and efficiently. Melony brings more than 15 years of experience leading programs in marketing, design, sales enablement, learning and development and client engagement for Fortune 100 companies.